Smart and flexible booking platform for your business

Yes. The trial is free for 30 days with no commitment. If you continue, the notice period is 1 month. For now the trial is opened by contacting us.

Export your customer register from the old system as a CSV or Excel file and import it in the FlexiRes admin. Columns are recognised automatically, and a check shows new and updated customers and any errors before anything is saved. Active punch cards and season passes come along with their remaining uses, as do loyalty points and notes, and customers receive no emails during the import. Read the switching guide →

You create a pass type (e.g. 10 uses, a season or a membership) and choose whether it is sold online or issued by you. Pass holders get the pass price on the booking form, uses are deducted automatically and every use is recorded with its booking. Customers see their passes in My bookings.

FlexiRes is delivered as a turnkey WordPress plugin (.zip). You install it through standard WordPress admin, run the 1-minute setup wizard to connect your backend API key, and embed responsive booking widgets onto any page using shortcodes like [flexires_booking] or [flexires_rental].

Yes! FlexiRes natively supports both models: time slots (e.g. 30, 60, or 90 minute bookings on tracks or treatment rooms) and daily rentals (multi-day reservations with dedicated check-in and check-out times for vehicles, cabins, or equipment).

You can create, sell, and manage stored-value gift cards directly in the admin portal. Customers apply their code at checkout for full or partial payment. With the loyalty program, returning customers accumulate points or stamps per euro spent, advance through tiers (Bronze, Silver, Gold), and redeem earned reward discounts online.

Yes. All data is securely hosted in European cloud data centers. FlexiRes features built-in automated GDPR anonymization routines that completely clean customer records, notes, and loyalty profiles upon customer request.

FlexiRes natively supports English, Finnish, Swedish, Spanish, Estonian, and German across customer-facing booking forms, emails, the customer portal, and management interfaces. Customers are automatically served translations based on their browser language and can switch the language themselves at any time.

Yes! FlexiRes includes native multi-company architecture and a Tenant Switcher. A single user login (email address) can be granted access to multiple independent businesses, clubs, or venues. You can switch between them in seconds from the admin sidebar dropdown without logging out.

FlexiRes sends automated post-visit feedback requests via email at your chosen delay (e.g. 24 hours after booking completion). You can select between two modes: 1) Built-in survey: customers rate 1–5 stars, score 4 categories, and leave written reviews directly on your website, compiling scores in your dashboard. 2) Custom URL: automatically redirect clients to your Google Reviews profile, Trustpilot, or any external survey.

In traditional systems, shared equipment or mobile staff have to be duplicated across separate calendars per location, leading to disastrous double-bookings. In FlexiRes, a resource is a single shared entity: you can schedule it across multiple venues according to fixed schedules or on-demand availability. When booked at Venue A, FlexiRes instantly closes the time slot across Venues B and C. Configurable transit buffer times also ensure adequate travel and setup intervals between locations.

FlexiRes integrates directly with smart locks, access controllers, and IoT relays (such as Shelly Cloud relays and secure webhooks). When a reservation is confirmed, the system generates a unique door PIN code and delivers it automatically in the confirmation email (using the {access_code} template variable). The PIN is active strictly during the booking window (with optional arrival buffers), providing automated keyless entry without staff presence.

Yes! You can attach add-ons (Extras) to any service, such as rental helmets, protective gear, towels, coaching sessions, or consumables. Options can be configured as single checkboxes or selectable quantity pickers (1–10 items). Each add-on has its own price and independent VAT rate (e.g., equipment rental at 25.5% and coaching at 14%), and the booking checkout automatically calculates the accurate multi-VAT breakdown.

In compliance with tax regulations (such as Finnish TVL 69 §) and benefit provider rules, sports and wellness vouchers can only be used for personal, eligible services. FlexiRes allows you to configure eligible benefit categories per service (Sports, Culture, Wellness, Commute). If a service is ineligible, benefit payment methods are automatically hidden. For eligible services, customers select the voucher method and verify payment in their mobile app upon arrival.

The staff administration portal includes a built-in counter POS optimized for front-desk and walk-in customers. Staff can quickly schedule walk-in bookings, sell equipment/merchandise, and record payments (cash, card terminal, MobilePay, invoice, or benefit vouchers). At the end of the shift, a single click generates an official daily Z-report with payment breakdowns and VAT categories for bookkeeping.

None at all! FlexiRes operates on a direct merchant model: you connect your own merchant accounts (supported providers include Paytrail, Stripe, Visma Pay, Klarna, and PayPal). FlexiRes charges no commission on your transactions, and the money never passes through FlexiRes: your payment provider pays out directly to your bank account on its standard payout schedule. The provider's own fees (e.g. Paytrail, Stripe or Klarna) are set by your agreement with them.